Privacy Policy

This Privacy Policy explains how Optionbridge handles personal information in connection with our website, communications, and supply of office furniture and related services within Australia. We are committed to respectful, transparent practices guided by Australian Privacy Principles. By engaging with our site or team, you acknowledge that you have reviewed this Policy and understand how your information may be collected and used.

Information we collect

We may collect details that help identify or contact you, such as name, email address, phone number, company, role, delivery address, and preferences shared during consultations. Technical data may include device type, browser, pages viewed, session duration, and referral sources. Where you submit enquiries or subscription requests, the content of your message is processed to address your questions, prepare quotes, and plan deliveries or installations.

How we use information

Information supports several activities: responding to enquiries, scheduling site visits, preparing proposals, fulfilling orders, managing warranties, improving website content, and communicating updates about product availability. We may aggregate or de-identify analytical data to study trends and enhance user experience. Marketing messages are sent with appropriate consent and include simple opt-out instructions. Operational notifications may be provided where necessary to complete a requested service or delivery.

Sharing and third parties

We may share information with logistics partners, installers, and product suppliers when required to deliver items, coordinate access, or support warranty assessments. Professional advisors may access limited data when engaged for accounting, compliance, or legal matters. Service providers that host infrastructure or analytics may process data under contracts that include confidentiality and security obligations. We do not sell personal information.

Storage, security, and retention

We apply administrative and technical measures intended to reduce risk of unauthorised access, alteration, or loss, including role-based controls and encryption for data in transit where suitable. Retention periods reflect legal requirements, warranty terms, and operational needs. When records are *** longer required, they are destroyed or de-identified in line with internal schedules and applicable guidance.

Your choices and rights

You can request access to your personal information, ask for corrections where details are inaccurate, or change communication preferences at any time. To exercise these rights, contact our team using the details on the Contacts page. If you unsubscribe from marketing, we will update your preferences while still providing important operational messages connected to active orders or service activities.

Cookies and analytics

Our site uses cookies and similar technologies to support core functionality, remember preferences, and understand how visitors engage with pages and content. You can adjust browser settings to limit certain tracking. The cookie banner on our site allows you to make a choice regarding analytics. Preference selections can be changed by clearing cookies in your browser and revisiting the site.

International considerations

Our principal operations are in Australia. Some service providers may operate infrastructure in other jurisdictions. Where cross-border processing occurs, we aim to use providers that apply protections consistent with reasonable expectations for security and confidentiality.

Links and references

Our website may include links to sections within our domain, such as Legal and Contacts. Those sections explain supply conditions, warranties, care guidelines, and ways to reach us. This Policy applies to our site and services; third-party platforms engaged through social profiles or embedded media are governed by their respective policies.

Updates and contact

We may update this Policy to reflect operational, legal, or technical changes. The revised version will indicate the effective date. For questions about privacy practices, data access, or correction requests, contact Optionbridge at Optionbridge@outlook.com or by phone at + (61) 41 973-82-05. Our address is 17 Fitzroy Street, St Kilda VIC 3182, Australia. We will respond within a reasonable time frame and aim to address concerns constructively.